How do you motivate people to deliver excellent performance, whether they are in the next cubicle or far away? Here’s an event I’m moderating on October 20th.
Speakers:
Rich Gallagher, Point of Contact Group
Brenda Dentinger, Citrix Online
Attend this live Webinar to learn:
- The psychology of a typical agent
- Strength-based coaching techniques that create real performance change
- Managing performance problems from near and far
- Making your agents part of a team
- How technology can help improve remote-support performance
Related posts:
