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The best webinar/virtual classroom interactivity begins here

If you’re making a virtual presentation, it’s likely you’ve previously made a presentation in person. But even if you haven’t, this idea still applies.

When we speak to a group of people, there are natural ways we interact (or should learn to do). From an opener that asks, “Give me a show of hands from everybody who traveled over a hundred miles to get here today,” to responding to a ‘hand up’ in the audience, unless you’re a keynote speaker who is paid to be the entertainment, the odds are that there is some measure of interactivity in the way you engage an audience.

When the online presentation environment is unnatural to a presenter, it’s common for the presenter to do unnatural things (like nothing!). To grow past this quickly, begin with doing what you’d do in person. This will give you a jumpstart on imagining how you’ll accomplish your goal virtually…and which tools you’ll need to do so.

First imagine how you would interact with an in-person audience.

 

Note: This entry comes from The Virtual Presenter’s Handbook, now a scant buck ninety nine.

3 reasons PowerPoint animations may suck in your webinar (and what to do about it)

Sometimes PowerPoint animations and webinars aren’t happy couples.

Note that no every one of the points below is true for every web conferencing/webcasting platform. Heck, there are still platforms that don’t support PowerPoint animations, while others do beautifully. BUT…even those who do sometimes experience challenges.

Here are (some) reasons why animation in PowerPoint may not be your best approach…and how to accomplish getting and keeping attention alternatively.

Why PowerPoint animations may not work well

They may appear jumpy

There are two primary reasons. One, there’s this great unknown between you and your webinar/webcast attendees is the internet. Everything may look great on your end, and through no fault of yours or your conferencing/casting service provider the animation experience is sub-par on the receiving end.

Two, your attendee could be on an old computer or have too little RAM or too many applications open or all of the above. Again, not in your control.

Your webinar solution may change the meaning of click

We get that when we’re advancing a presentation that a click is “the next thing,” whether that’s the next slide or the next part of what you’re building on the slide.

The challenge with some platforms is what happens when you want to go back. Does this go back a whole slide or just to the previous iteration of what was building on a slide. More importantly, is this consistent with what PowerPoint does (the latest version goes back to the previous click)?

Animations may take you more time than they’re worth

For many (or most) people, however, they add a lot of time to the design process.

Don’t get me wrong. There are some times when an animation is the right tool for the communication (e.g., communicating relationship or directionality). And you’ve heard me argue that I think people are “consuming” webinar/webcasts more like television than in-person presentations (and therefore it’s worth keeping things changing visually more frequently than you would in a face-to-face presentation).

The challenge is that even if you spend a lot of time in PowerPoint, it can take considerable time to figure out what comes in, what goes out, what moves where – all the things you can do with animations.

Here’s what to do

Determine what must be accomplished with animations

To be fair, some communications are best expressed with animation. Directionality. Relationship. There are no doubt more (please comment!).

Eliminate exploding-things-from-Mars

True enough, movement and action get attention. The problem is that a half a billion other PowerPoint users have access to the same tools, and sooner or later (sooner!) your animation will look like that ’80s synth-pop band sounds…dated and predictable.

Use multiple slides to accomplish the same effect

It’s not the number of slides that determine the duration of your prevention…it’s the amount of content you cover. Instead of spending three minutes on one slide, try three slides where you spend one minute each. In other words, divorce the “slide” from the idea of “equals a duration of time.”

Of course, this means people choke when they realize how many slides your presentation has, which leads to…

Use a handout to summarize key your key points 

The number of slides you use does not determine how long your presentation is (you could talk to three slides for an hour, right?). It’s the amount of detail you go into (content) plus the amount of time you spend interacting that equals duration.

What’s the number one FAQ in a webinar?  “Can I have a copy of your slides?”

Do your audience (and yourself) a favor…make great, visually appealing slides that complement your verbal delivery, and create a handout that summarizes the key points you make.

What’s your experience been? Animations…love ‘em or hate ‘em?

The Lord Darlington approach to designing webinar presentations

Have you ever loved something that seems out of reach?

In Oscar Wilde’s comedy Lady Windermere’s Fan, Lord Darlington is in love with Lady Windermere.  When she does not return his love, he leaves town.

Which is what a lot of people do with great webinar presentations…walk away from excellence when they could otherwise have what they want by building a business case for some help.

You see, I’m not a real designer (you know, one of those people who just ooze with talent).  It’s part of why I have to work at it so hard, and all I have to do to remind myself of what I’ve accomplished is to look back a year at my own presentations.

You can do it. You CAN do it.

One of the most frequently asked questions I get is “where do you get your visuals?”  When I explain, though, that I actually spend some money to get them, quite often the sigh on the other end of the line might as well scream, “oh, it’s actually going to cost me something.”

Which leads me to Lord Darlington’s quote… “What is a cynic? A man who knows the price of everything and the value of nothing.”

Remember that a visual doesn’t have to be a photo.  I predominantly use istockphoto because of advanced search features, the ability to save “lightboxes” (collections such as “people” or “hands” or “collaboration”).  Yes, it’s not the cheapest service around, but it saves a huge amount of time when I spend day after day in front of PowerPoint.

Another service I like for non-photo stuff is PowerFrameworks.  Unlike istockphoto, they don’t have lightboxes and the search is limited, but when you need a wireframe for a 4-part process (or 3-part or 5-part or…), it saves a pile of time creating and editing shapes, especially when you want to demonstrate something more complex like relationship or process.

There’s no magic button for great webinar presentations, but if your time is valuable (of course it is!), you should be able to make a business case by figuring to the value of that time relative to the cost of speeding things up.  Good luck!

Q&A: What can the ‘average’ person do about presentation graphics?

In a recent webinar Holly asked,

“You are offering great ideas, but I am not a professional media person. How can an average person use graphics like you do?”

Holly, the secret is no secret at all.  In fact, one of the more popular private sessions I do, “Design for Non-Designers” goes into, in much more depth, how the average person can tackle visuals.

We’re all visual creatures (barring a disability of some sort), with the majority of our brains committed to visual processing, so we’re used to ‘seeing’ things that represent ideas.

A few things to jumpstart your journey:

Foundational elements
Visual “language” has three parts:  words, images, and images.  It’s important to remember that “thinking visually” doesn’t have to mean a “picture.”  Even words/text/numbers can be shown in a visual (rather than textual) manner.

Characteristics of a good visual
When contemplating how to represent an idea visually, ask yourself three questions:

1.  Does the visual help the viewer more quickly grasp the idea? A good visual is one that assists with communication.  A poor one make the viewer work harder.

2.  Does the visual assist with memory? An idea that isn’t remembered is likely a missed opportunity.

3.  Does the visual provide context or meaning? Humans relate to story.  The greatest teachers in history were storytellers.  Facts are only useful in context, and a visual helps the viewer answer “What does this mean to me?”

Getting started
The key is to start practicing our own recognition skills, making conscious what you’ve already been doing unconsciously.  Then start thinking about how to apply those ideas.  In terms of creating better PowerPoint presentations, nothing will take the place of just doing it and improving over time.  It’s important to note, though, with an internet full of stock images that you can use for cheap or free, the primary barrier to success is effort, not access.  Too, it’s amazing what you can do with simple shapes and lines in PowerPoint, but whether images or shapes, the beginning question is always, “What am I trying to communicate?”

Reality check
Creating visual presentations takes time.  It’s one of the reasons I use istockphoto.com almost exclusively.  They’re mid-priced in terms of cost, but as a professional communicator I find that I more than make up for the money I spend in time saved, both in terms of finding new images with a decent search engine and by building lightboxes over time that I save stuff to (I often bump into images that I think would be useful but don’t apply to the presentation I’m working on).  If you have time, there are plenty of places to find free images.

The payoff
There are two big payoffs, both of which are hard to measure.  One, your message will be delivered/received more effectively.  Science proves it, even if you can’t tell your boss that you did an A/B test and what the ROI was.  Two, you’ll stand above the crowd.  Bad use of PowerPoint is so pervasive that even small improvements will set you apart.  And the good news is that you don’t need a Ph.D. in Photoshop to get there.

Q&A: What size images do you buy at istockphoto.com?

Trading a couple messages with someone who found me in an online forum, I thought the Q&A might be useful for some…

“Just looked at istockphoto and wondered what the best size for best quality photos you would recommend? Small, medium or large? They are quite a bit more expensive than bigstockphoto.com which I usually use. Thanks for your help on this.” -Colin

Colin,

I always buy large images because for me I’ve had too many times when I wanted to go back and make a medium-sized image bigger, only to find the resolution inadequate.  So I ended up spending more money to solve the problem.

I know there are plenty of cheaper sources (more expensive ones, too!), and plenty that have free stuff.

One thing that intrigues me is using images under Creative Commons licensing (see Flickr.com), but I still find MY problem is time. Free and cheap costs me too much time (which is money) relative to

1) using the same source and being familiar with it and

2) that source (istockphoto.com) having a good search engine.

Finally, I’m a professional speaker/trainer. It’s what I do full time. So I figure that paying for images is just part of the cost of doing biz, but I realize that’s not where everyone’s at.

Best!

-R

100 free and legal sources for stock photos (and why I rarely use them)

In my webinar handouts I include additional links that you might find useful, and apparently in my latest handout the link was corrupt.  So rather than making you dig through my blog for where I posted that in the past, here it is again…  http://bit.ly/CfG69

And one thing to consider…why would you want to pay for images?

I happily use istockphoto and a few others in lieu of searching for free images simply because of time.

One, 100 sites is a lot of sites.

Two, many have restrictions such as the ‘free’ image only being low resolution or a small one (and they may not look good when you expand them to fit an entire slide).

Three, the search engines for paid sites tend to be better, and this is the biggest reason for me.  The reality is that finding just the right image can be time consuming, even with a good search engine.  As a professional speaker and trainer, I figure it’s worth it to me to pay for quality images that I can find much more quickly because of both the search engine and familiarity with the site (it’s like knowing your favorite grocery store…you know where to go for what you want).  But that’s just me…I count it a cost of doing business.

Enjoy!

Q&A: do templates limit audience engagment?

In my recent Design for Non-Designers: How to Design Dynamic Webinar Presentations, Donald posed a less frequently-asked-question:

“What do you think about template formats…each of your slides have been quite different…do you think templates limit audience engagement?”Q&A

AWESOME question, Donald!

I do think templates limit audience engagement, but maybe not for the reason you’d think:

Templates limit designers.

A few thoughts, in no particular order:

Templates aren’t necessary for a presentation to be visually cohesive.

Cohesiveness does include being consistent thematically or stylistically, but you don’t need a template to do that.

You can (and should) use a template to speed production of your presentation for common elements.  Using the same font when you create a text box, or quickly creating a shape or shapes that use colors defined by the theme/template are good examples.

Templates do nothing to help make each step of your story as powerful as possible.

Part of the opportunity that a webinar brings over and above a conference call is the visual impact you can create with a slide.  A presentation is a series of points that you make to get your audience from Point A to Point B, and arguably you want to do that as powerfully as you can at each step along the way.  There are no unimportant points (or they shouldn’t be there).  They each need to be as powerful as possible.

One quick note for trainers, engineers, and others who often aren’t thinking they ‘tell a story:’  you should start.  It’s not just about the data – it’s the context of that data that creates meaning and application, right?  This doesn’t mean you abandon the data, it means that you’re presenting it in a more useful and memorable way.

Templates tempt slide creators to work within a box, not view a slide as a canvas.

In the webinar I used a (verbal) illustration of the Spanish painter who created illusory space with the ship’s mast and sail flowing off the edge of the canvas to meet at an obvious-but-unseen point.

Thinking about a slide as a painter’s canvas, the question we should ask is “how can I illustrate the point that I’m making at this point in the story as powerfully as possible?”

Starting with anything other than a blank white background puts you at a disadvantage.

I don’t need to see your logo on every slide.

This is really a parallel thought to the previous point.

I know who you are when I make the effort to attend your event.  A logo on every slide is a waste of space at best, a distraction at worst.

The Bottom Line

Leverage templates to speed creating presentation by repeating common elements such as font or shape color.  Individual slides, however, rarely are repeating ideas, so designs should rarely be repeated.

Optimize your audience engagement by optimizing your storytelling.  Don’t use templated designs.

Virtual meeting IQ: Q&A

The great news is that Effective Virtual Meetings:  Seven Ways to Boost Your Virtual Meeting IQ is that it was interactive and there were a ton of questions.  The bad news is that when there’s 500 people in the audience, you can’t get to them all.Q&A

Following is one that came in that I didn’t get to during the presentation:

Victoria D. asked, “I have heard people say that animations in PPT presentations are not ‘professional’ but I have always used them to great success.  I notice you use animations.  Can you comment?”

Fair question, Victoria.  First, I believe that any tool, used in moderation, can be useful.  For that reason, I mostly avoid blanket statements like “don’t use animations.”  They’re like bullet points – I minimize their usage, but that doesn’t mean avoid them altogether.

The key is to use something with a specific purpose.  The bad news is that many use animations to create cheesy effects.  I don’t swirl in, fly in, or make little things bounce.

If you review the recording, here’s where you’ll see animations:

Slide transitions.  In a few spots I like fading between slides instead of a crisp transition.  But it’s not on every slide.

The “take action” slides.  Because these were specific instructions (e.g., step one, step two…), I built them out one by one using a simple “appear” build.

And in two cases I use a grow effect on a screenshot to draw attention to something (in this case, a subset of the overall screenshot).  Again, it doesn’t do any backflips on the way in :) .  I do this selectively for the same reason the Apple OS (and now Windows Vista and 7) show motion when you open or close some things – it gives the viewer a fraction of a second to see what’s going on.

Note that in most cases, however, I use multiple slides rather than builds/animations.  Building out the ‘mapping behaviors to features’ matrix, for example, was five separate slides.

Use animations when they’re communicating something specific to the message (like motion or directionality) or assist the viewer with understanding the portion of the slide you’re speaking to (an alternative to an annotation, perhaps).  But generally, I’d wholly avoid anything that just adds an effect.

Communicate, don’t try to dazzle.

25 cool…and free…fonts

If you’re not bound to a corporate brand and you want to spice things up…

http://sixrevisions.com/graphics-design/25-high-quality-free-fonts-for-professional-designs/

Best practices when presenting online: survey & whitepaper

Would you kindly take a moment to contribute to a survey about best practices when presenting online?

One lucky winner will get an iPod touch, and everybody wins when they learn from each other… the whitepaper will be available next quarter.

The survey can be found here.

Thanks!

-The Virtual Presenter

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