In Made to Stick, Chip and Dan Heath make a compelling case for six key qualities of sticky messages. Since webinars, webcasts, and virtual classrooms are “rooms” where distraction is but one click away, besides using various techniques for getting and keeping attention, it’s
I hope you are a little shocked that I’d write “biorrhea” in a blog post. But you also instantly get what I mean. Speaker bios are notoriously over-engineered. Worse, some online audiences are less tolerant than offline audiences (notably those waiting for a thought leader to take
Posted in Case Studies, Content
If you had a chance to spend a little time with the Toastmasters 2012 World Champion of Public Speaking, Ryan Avery, what would you hear? I had just such a privilege last night with a small group of fellow NSA-Oregon folks. The mini-workshop, called How to Make It a Great Speech, had many nuggets
In a recent webinar Nicola asked, “If my presentation is for a cross-cultural audience, what things do I need to keep in mind?” I love the question, in part because I present to multiple countries virtually every month. My suggestions, however, somewhat depend on whether or not you
Posted in Content, Training skills
Today’s guest post is from Mike Hodkinson in London (contact info below). Mike was one of the book winners at a recent webinar I delivered about storytelling in the virtual classroom, and he followed up with an email about how he uses simple story to illuminate Excel training. I asked his