Curriculum vitae

For what it’s worth, there are no “in the box” presentations for me — all events are customized (customised!) for client, audience, and occasion. The list of presentations below is a partial list.

Awards

  • North American Book Awards – Business (Small Business) — The Virtual Presenter’s Playbook (2015)
  • North American Book Awards – Writing and Publishing — The Virtual Presenter’s Playbook (2105)
  • International Rising Star – National Speakers Association of the United States award and designee for the Global Speakers Federation summit (2013)
  • Regional champion – Toastmasters (2012)
  • “So You Think You Can Speak” – National Speakers Association – Oregon Chapter Winner, National Finalist (Apr 2011)
  • “Best Conference Session” – Northwest Job Seeker’s Conference (Jan 2009)
  • “Best Download of 2008” – TrainingZone Reader’s Choice Award (Jan 2009)
  • “Best Conference Session” – Microsoft Airlift (Oct 2003)

Certifications

Public Presentations and Workshops

Keynotes

  • Connectorship for Learning Professionals in a World Gone Mad
  • Strategies for Mastering Virtual Presentations and Communications
  • Connectorship in a Distracted, Hyper-connected World
  • Trendspotting: Leading Others to Thrive in a World of Technological and Generational Diversity
  • The LMNOP Factor: 5 Unexpected Qualities of Trainers Who Resonate
  • Learner Engagement in a Distracted World

Learning and Development, Human Capital

Training, Business
  • Transforming Virtual Classrooms into Strategic Differentiators
  • Using the Virtual Classroom as a Catalyst for Change (multiple)
  • How to Market Live, Online Training
  • What Will They Pay? Determining the Value of Your Webinar Training Program
  • Expanding Your Freelance Training Practice
  • Building a Compelling Business Case for Online Training
  • Marketing for Trainers: How to Promote Your Training Programs
  • Training ROI: Attaching a Real Dollar Figure to Moving Training Online
  • How to Market Online Training: Four Principles of Effective Online Promotion
  • Reach Customers with Online Training
Planning and Designing Live, Online Training
  • How to Design PowerPoint for Attention in Virtual Classes
  • Harness the Power of Story in the Virtual Classroom
  • How to Get and Keep Attention When You’re Not in the Same Room
  • Secrets to Delivering Online Classroom Presentations
  • Designing a Virtual Learning Experience
  • Instructional Design for Live, Online Training
  • Creating Interactive Exercises for Live, Online Training
  • Developing Dynamic Training Webinars
Delivering Live, Online Training
  • Tips for Getting Virtual Learners to Participate
  • Creating a Sense of Presence (When You’re Somewhere Else)
  • Webinar Presentation Skills for Training Professionals
  • Raise Your Training EQ: 10 Tips for Accelerating Live, Online Training Results
  • The 7 Deadly Sins of Online Training Presentations (and How to Avoid Them)
  • 10 Practical Tips for Live, Online Training Sessions
  • Engage your audience – 10 Webinar Best Practices for Trainers
  • How to Make Online Training as Interactive and Effective as In-Person Training
  • Beyond the Basics: Optimize Training Webinars for Maximum Impact
Blended and Social Learning
  • Blended Learning: How to Add Online Training to the Mix
  • How to Use Twitter and Social Media with Training Webinars
  • Incorporating Live Webinars into Blended Learning
  • How to Build an On Demand Training Program
Training, General
  • How to Transform Your Training Content Into Engaging Story
  • Ask the Aha! Guy: Virtual Classroom Skills
  • Upside-Down Virtual Classes: More Dialogue, Less Lecture
  • Mastering the Four Dimensions of Engagement in the Virtual Classroom
  • 11 Tips for Moving Training Online
  • Improving Attention and Impact in the Virtual Classroom
  • How to Train Non-Technical Learners in the Virtual Classroom
  • Tips for Getting Virtual Learners to Participate
  • The Non-Trainer’s Guide to Live, Online Training
  • Mastering Virtual Facilitation
  • Live, Online Training and Events: Best Practices, Trends, and Challenges
  • The Non-Trainer’s Guide to Online Training Success
  • 10 Tips for Getting Started with Live, Online Training
  • Live Online Training – Best Practices, Trends and Challenge
  • Live, Online Training: the Master Class
  • Getting Started with Interactive Online Training
  • Five Keys to Moving Training Online
  • Train Smarter, Not Harder: Move Training Online and Win
  • Getting Started with Online Training
Human Resources
  • Understanding and Motivating Your Trainees from a Distance
  • Cut Through the Noise: Using Online Training to Reach Employees
  • Never Unemployed, Always Self-Employed

Virtual Presentation Skills

Design for Webinar Presentations
  • Design and Deliver Text-Based PowerPoint for Better Attention in Virtual Presentations
  • Designing Virtual Presentations that Wow an Audience
  • Slide Makeovers: How to Design Slides for Webinar Presentations
  • Design the WOW! into Your Virtual Presentations
  • Design for Non-Designers: How to Design Engaging Webinar Presentations
  • Rapid PowerPoint for Attention and Impact
  • Slide Makeovers: Real Examples and Practical “How To”
  • Design for Non-Designers: How to Design Engaging Webinars
Delivery of Webinar Presentations
  • Advanced Tactics for Engaging Your GoToWebinar Audience
  • Diving Deep: Applying Your Presentation Skills in a Virtual Environment
  • Presenting Online: How to Keep Them on the Edge of Their Webinar Seats
  • Ask the Aha! Guy: Virtual Presentation Skills
  • Boost Your Image with Video Presentations (and Avoid the 5 Mistakes Every Presenter Makes)
  • Creating a Sense of Presence (When You’re Not in the Same Place)
  • Attention! How to Get and Keep It in a Virtual Presentation
  • Five Secrets to Delivering Engaging Online Presentations
  • Offline to Online:  How to Engage that Audience You Can’t See
  • How to Deliver an Effective Virtual Presentation
  • Webinar Presentation Skills: The Next Professional Development Requirement
  • Honing Your Webinar Presentation Skills: The Latest in Professional Development
  • Raise Your Webinar EQ (Engagement Quotient)
  • Present Like a Pro: How to Deliver Engaging Webinars
Webinar Presentations, General
  • Produce the Perfect Webinar
  • Most Webinars Suck! 7 Attention Getting Ways to be Different
  • 7 Teachable Moments from GoToWebinar Customer Questions
  • The 7 Deadly Sins of Online Presentations and How to Avoid Them
  • Producing the Perfect Webinar with GoToWebinar
  • Attention! How to Get It and Keep It in a Virtual Presentation
  • 9 Trends Affecting Webinars (and How You Can Capitalize on Them)
  • Online Presentation Skills for Business Professionals  9 Tips for Bigger and Better Webinars and Webcasts
  • Reaching Through the Screen: Blending Tools and Skills to Captivate Your Online Audience
  • Plan, Design, and Deliver Captivating Virtual Presentations
  • 8 Things You Can Do NOW to Improve Your Virtual Presentation Skills
  • Webinar Presentation Skills for Business Professionals
  • Honing Your Webinar Presentation Skills: The Latest in Professional Development
  • From Aargh! to Zen! Plan, Design, & Deliver Engaging Virtual Presentations
  • Design and Deliver Engaging Webcast Presentations
  • Seven Success Factors from The Virtual Presenter’s Handbook
  • Ask the Experts: Roundtable with Veteran Webinar Presenters and Producers”
Hybrid Events, Meeting Planners
  • Writing Speaker RFPs that Assess Virtual Presentation Skills
  • How to Help Speakers Rock Hybrid Events
Technology
  • The Virtual Presenter’s Non-Techie Webinar Tech Talk

Marketing

Lead Generation
  • Promoting Webinars: 21 Tips for Driving Leads and Actionable Data
  • More and Better Leads with Webinars
  • How to Promote and Deliver Engaging Webinars
  • Generate Webinar Leads and Conversation with Twitter and Social Media
  • How to Gain More Leads and Sales in the New Web 2.0, Social Media Economy
  • Getting Started with Webinars for Lead Generation
  • Increase Market Reach: Why Webinars are an Effective Lead Generation Tactic
  • Indispensible Webinars: Going from “Online Slideshow” to Killer Lead Generation
  • How to Kill a Lead Generation Web Seminar
Lead Nurturing
  • When Leads are Not Enough: How to Accelerate Lead Nurturing with Webinars
  • Power of Allegiance: Attracting and Retaining Customers
  • How to Attract and Retain Customers with Webinars
Content Marketing
  • Why Real Time Content Must Have a Place in Your Content Strategy (and How to Do It)
  • Generate Leads the Sales Team Will Love with Webinars
  • 6 Rules for Content Marketing with Webinar Programs
  • How to Turn Webinar Programs into Content Marketing Strategy
Webinars as a Social Media
  • Hands-On with Twitter: Using Twitter for Live Events and Webinars
  • Transform Your Marketing Webinars into a Social Medium

General Planning and Production

  • Engaging Webinars: How to Avoid Big Mistakes as You Get Started
  • How to Plan and Produce Engaging Webinars
  • How to Promote the Unique Value of Web Seminars
  • Planning Effective Web Seminars

Sales

  • How to Structure a Virtual Sales Demo
  • Advancing the Sales Cycle with Sales Rep Generated Webinars
  • Using the Core Values Index to Understand and Resonate with Your Prospects
  • Anatomy of a Virtual Sales Call
  • Mastering the Sales Cycle with Web-Conferencing
  • How to Get and Keep Attention in Virtual Sales Demos
  • How to Fill Your Pipeline When Marketing Doesn’t
  • Designing Dynamic Virtual Sales Presentations
  • Beyond PowerPoint: Delivering Effective Virtual Sales Demos
  • Mastering Sales Cycles: Four Online Presentation Strategies
  • Accelerate the Buying Cycle with Web Conferencing
  • Webinar Best Practices for Financial Advisors
  • Plan, Design, Deliver Effective Online Sales Presentations

Voice

  • The New Virtual Body Language: Using Your Voice for Impact in Online Meetings and Presentations

Meeting /Collaboration Skills

  • Rocking Virtual Work by Thinking Differently
  • Online Meetings 201 – Beyond the Basics
  • Coaching Collaboration in Dispersed Teams
  • Be the Hero of Online Meetings
  • Best Meeting Ever! How to Lead Virtual Meetings People Love to Attend
  • Creating a Sense of “Team” in Virtual Meetings
  • 5 Everyday Ways to Use GoToMeeting to Improve Team Performance
  • Mastering Online Meeting Skills
  • Conference Call Makeover: How to Use Web Conferencing to Accelerate Meetings and Communications
  • Effective Online Meetings: 7 Ways to Boost Your Virtual Meeting IQ
  • Five Tips for Moving Green Meetings Online

Business, General

Leadership
  • What Leaders do to Rock Online Meetings (How to Lead, Manage, and Collaborate Like a CEO)
  • Virtual Leadership Development: Mastering the Seven Impact Points
Marketing
  • Turning Trends into Strategy: the Perfect Storm of Social, Mobile, and Content Marketing
Productivity
  • Staying Productive When Hyper-Connected Digitally
  • From Mess to Momentum: 13 Productivity Tips for the Connected Worker
Entrepreneurship
  • Publish or Perish: How to Think Like a Webpreneur – Even if You’re Not
  • The Global Entrepreneur: Five Easy Ways to Appear Bigger than You Are
  • Giant Killers: How Small Business Can Use Web Conferencing to Compete and Win
PowerPoint, Presentation Design
  • Designing PowerPoint Presentations for Attention and Impact
  • More Presentation Zen-ish, Less Time
  • Attention! Get It and Keep It with Design
  • 7 Ideas from PowerPoint Research You Can Use Immediately
  • Rapid PowerPoint Design for Attention, Cognition, and Retention
Story
  • The Art of Telling Your Organization’s Story Virtually
Coaching
  • Mastering the Art of Coaching Remotely Using Web Conferencing
General
  • Insights from the Latest Webcast Research
  • Managing Multiple Projects, Objectives, and Deadlines
  • When Web Seminars Do, and Don’t, Threaten Traditional Events, (and How to Use Them to Your Advantage)
Speaking/Training Professionally
  • Professional Speaking Business Bootcamp
  • Mastery and Money with Virtual Presentations
  • Quit Calling Them Webinars and a Dozen Other Money Strategies
  • Ask the Aha! Guy: Speaking Professionally
  • Speaking Virtually: Command a New Business and Stage
  • When “Virtual” is Involved: 5 Questions to Ask for More and Better Gig
  • Adding Virtual to Your Business Model: Right Fit, Right Price, Right Message for Webinars and Webcasts
Moderation/Virtual Emcee
  • The Caregiver Conference
  • The Speed of Trust with Stephen M.R. Covey
  • A Phased Approach to Increasing IT Productivity and Efficiency
  • Unlocking the Potential of Professional Services and Support
  • Engaging for Influence: Delivering Virtual Training with Impact
  • Using Cognitive Apprenticeship to Navigate the Interactive Workplace
  • A Facilitator’s Guide to Training and Collaborating across Generations
  • Measuring and Managing First-Contact Resolution: Challenges & Techniques
  • Effectively Growing Your Key Sales and Service Talent
  • Reducing First Call Response Time in Service Organizations
  • A Facilitator’s Guide to Training and Collaborating across Generations
  • Essentials of Using Twitter
  • Winning the Professional Services Sale in Any Market
  • The Presentation Secrets of Steve Jobs: How to Be Insanely Great in Front of Any Audience with Carmine Gallo
  • Introducing GoToTraining: Online Training Made Easy™
  • Driving Customer Loyalty through Improved Service Performance
  • Strengthening the Business Case for Web Commuting
  • Strategies for Driving Down IT Support Costs with ITIL-Based Best Practices
  • The Perfect Agent: Tools and Technology for Coaching Your Support Team
  • How to Market and Sell with Webinars
  • Think Like a CEO: How to Align Training and Communications with Business Strategy
  • Audio Conferencing That Won’t Break the Bank
  • How to Craft and Deliver Winning Value Propositions
  • Enhance Your Business Continuity Strategy With Remote Access And Online Meetings
  • Best Practices for Optimizing Inside Sales
  • Getting Started on Twitter Twebinar
  • The Virtual Support Centre: Delivering Anytime, Anywhere Support
  • Can You Hear Me? The Value of Communicating Effectively with Your Employees
  • Sneak Peak at GoToMyPC Corporate
  • Move Beyond Break-Fix Support into Value-Added Services
  • Optimal Product Pricing through Competitive Modeling
  • Must-Ask List Rental Questions Every Web Seminar Promoter Should Ask

 

Writing

Author
  • The Virtual Presenter’s Playbook (July 2015)
  • The Virtual Presenter’s 102 Tips for Online Meetings (Mar 2013)
  • Successful Webinars with GoToWebinar (Nov 2011)
  • The Business Expert Guide to Small Business Success (July 2010) (Contributor)
  • The Virtual Presenter’s Handbook (July 2009)
  • Web Seminar Producer’s Toolkit (May 2007)
Research Survey Papers
  • How To Translate Your In Person Presentation Online (May 2014)
  • Missed Opportunities: Why Webinar Attendees Leave (Jan 2013)
  • 9 Trends Affecting Webinar Programs Now (Jan 2013)
  • 4 Questions Every Sales Manager Needs to Ask about Audio Conferencing (May 2012)
  • Master the Five Forces of Content Marketing with Webinar Programs (April 2012)
  • How HR Can Move its Training Online (Oct 2011)
  • Boost Your Image: Master the Three Stages of Video Conferencing Success (Aug 2011)
  • Global Best Practices When Using Video Conferencing (July 2011)
  • How to Financial Advisors Can Promote and Deliver Engaging Webinars (Oct 2010)
  • How to Promote and Deliver Engaging Webinars (Aug 2010)
  • Training Trends: Web Conferencing in Australia and New Zealand (Aug 2008, Aug 2009, Aug 2010, Sept 2011, Sept 2012)
  • Training Trends: Web Conferencing in North America (Dec 2009)
  • Training Trends: Web Conferencing in Europe(Dec 2009)
  • Engage! How to Avoid the Seven Deadly Sins of Presenting Online (July 2009)
  • Online Training Attitudes and Practices (Mar 2007)
  • Web Seminar Metrics Survey (Jan 2005)
Whitepapers and Briefs
  • Cut Costs with Computer-Based Audio Conferencing (Mar 2009)
  • How to Move Training Online – A Global Shift in Practice (July 2008)
  • How to Market Online Training (July 2008)
  • Beyond the Basics: How to Optimize Training for Maximum Impact (July 2008)
  • Five Keys to Getting Started with Online Training (Mar 2008)
  • Reach Customers with Online Training (May 2007)
  • Planning, Promoting, and Producing Effective Web Seminars (May 2005)

Other Appearances

Articles, Guest Blog Posts, Quotes, Interviews, Etc.
 Associations/Conferences/Higher Ed – Speaking & Classes
  • Alamo College – San Antonio (keynote)
  • American Marketing Association (multiple)
  • American Society for Training and Development (keynote + multiple)
  • Australian Institute of Company Directors (keynote + workshop)
  • Australian Institute for Training and Development (Australia)
  • Bellevue College
  • Chemeketa Community College (keynote)
  • Chartered Institute of Marketers (Europe)
  • Direct Marketing Association (Europe)
  • LearnX (Australia, multiple)
  • Learning and Performance Institute (UK) (multiple)
  • Global Learning Summit (Singapore)
  • Information Technology Alliance
  • International Association of Administrative Professionals (multiple)
  • Meeting Professionals International
  • National Speakers Association (multiple)
  • National Speakers Association of Australia
  • Northwest eLearn Conference (keynote + multiple)
  • Northwest Job Seeker’s Conference (multiple)
  • Ohio University – Schey Sales Centre Symposium
  • Outdoor Power Equipment Association (Australia)
  • Portland Community College
  • Product Management Consortium
  • Sara Varnum Institute for Instructional Excellence
  • Silicon Valley Marcom Resource Group
  • Society of Competitive Intelligence Professionals
  • Sage Insights Conference (multiple)
  • Training Zone Live (UK)
  • Webcast To Learn (Poland)
  • South Bay Organizational Development Network
  • Web 2.0 Conference