Strategy – Page 11 – The Virtual Presenter

Posted in 2010 Appearances - Public only, Business, Strategy

Webinar: Creating strategic advantage in service and support

In a topic a little different than what you see from me, Creating Strategic Advantage in Service and Support taps into my experience running professional services organizations. Join me on

Posted in Ask, Delivery, Presentation Delivery, Strategy

Q&A: Should you mention a person’s name during Q&A?

TheVP
posted on March 31, 2010December 1, 2011
No Comment

During a recent webinar, Tony W. asked Is it a helpful technique to mention the person’s name who asks the question like you guys are doing right now? Don’t some people get offended by this? Tony, I think you should consider it both in terms of context and culture. Here are a few

Posted in 2010 Appearances - Public only, Strategy

How to use Twitter and Social Media with Training Webinars

TheVP
posted on March 30, 2010December 1, 2011
No Comment

I love Twitter, and of all the times I’ve spoken at webinars and used Twitter for backchannel conversation, nobody’s more enthusiastically embraced it than when I’ve spoken to trainers. Hence this event… How to use Twitter and Social Media with Training Webinars. Join me

Posted in Presentation Planning, Promotion, Strategy, Web Seminar Promotion

Another way to start late (and get by with it)…and one that doesn’t work

TheVP
posted on March 26, 2010December 1, 2011
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Last year’s research into online presentation best practices shows that people hate it when you start a webinar late. To be fair, sometimes crap happens. And to be doubly fair, I acknowledge that two minutes late doesn’t seem like much when you’re in person. And a confession:

Posted in Business, Strategy, Web Seminars

One way to start your webinar late (and get by with it)

TheVP
posted on March 24, 2010December 1, 2011
1 Comment

There are some good reasons to purposefully start a web seminar a little bit late. The best reason is that a good percentage of attendees are going to be late getting there (i.e., a previous meeting runs long, they forgot where they put the login info, or they’re just tardy). Problem 1: